We're going to be honest here, we picked this book out because of the title. The most "irrational and impossible" people in our lives pop up in our minds when we hold this book in our hands. As it probably will for you! We're not giving much away, but let's just say: get this book asap and read it cover to cover. It's as if a brick was taken off your patience and shoulders.
Here's some nuggets of wisdom from this book:
#1: ACCEPT THAT EVERYONE, EVEN YOURSELF CAN SOMETIMES ACT OR SIMPLY BE A LITTLE CRAZY.
#2: WHEN A PERSON ACTS "CRAZY", TRY TO IDENTIFY THE TRIGGER AND EMPATHIZE WITH HIM.
#3: DON'T EVER ENGAGE IN A POWER STRUGGLE WITH A CRAZY PERSON.YOU MUST EMPATHIZE BUT SET BOUNDARIES.
#4: DON'T SHOUT AT THE CRAZY ON THE OUTSIDE, TRY TO CONNECT WITH THE SANE PERSON ON THE INSIDE.
#5: MANIPULATORS ARE OFTEN MOTIVATED BY DISAPPOINTMENT OR ANGER, SO HELP THEM DEAL WITH IT.
#6: CATCH NARCISSISTIC AND SARCASTIC PEOPLE OFF GUARD WITH UNEXPECTED BEHAVIOR OR COMMENTS.
#7 A PERSON WITH A REAL MENTAL ILLNESS NEEDS PROFESSIONAL HELP; YOU CAN'T HANDLE THIS ALONE.
In conclusion, everyone gives in to bouts of craziness. So when dealing with a crazy person, try to empathize and avoid a power struggle. Stay respectful, deflect sarcasm. Help the person voice his thoughts if he has trouble doing so himself. Your goal is to talk the person back to sanity, so you can have a productive conversation. Most importantly, if the person has a real mental illness, don't try to fix the person on your own. You are not a fixer, or God. Encourage your loved one to seek professional help instead.